Information
Frequently asked questions
We offer free shipping worldwide for orders over $400 with code FREESHIP. Free shipping orders will ship with either DHL UPS or USPS depending on your location. We ship orders within two days during the week and shipping takes 3-7 days. You can upgrade your shipping to express during checkout.
We accept returns and exchanges within 14 days of delivery. To initiate a return or exchange, please contact us at rebecca@rebeccaelizabeth.com.
- Exchanges: We’ll cover the shipping cost for your exchange.
- Returns for a refund: A refund will be issued minus the original shipping fees.
Please note that Rebecca Elizabeth is not responsible for any tax, import, or customs fees. Customs delays are beyond our control, and the buyer is responsible for any duty fees.
In the event you don’t absolutely love your pieces, please contact rebecca@rebeccaelizabeth.com with subject line RETURN/ EXCHANGE as soon as possible. You will have 7 days from the day of delivery to return or exchange any items. Please note we only accept merchandise with original tags intact that have not been worn, altered, damaged or washed.
At this time we do not offer returns or exchanges for international sales. All sales are final.
Please contact us at rebecca@rebeccaelizabeth.com with any questions.
Link to your returns policy.
We value your privacy, please read our policy here.
You can reach out team here with any questions. We will get back yo you within 24 hours Monday-Friday.