Information

Information

Frequently Asked Questions

Made-to-order items ship from Italy within 2–3 weeks via DHL or UPS, arriving in 2–5 business days. Items from our USA warehouse ship within 2 business days via UPS or USPS, arriving in 3–7 business days.

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You have 7 days from delivery to request a return or exchange — just email rebecca@rebeccaelizabeth.com with the subject line RETURN/EXCHANGE. Items must have original tags intact and be unworn, unaltered, and unwashed.

Read the full Refund Policy

We only collect the information needed to process your order and improve your experience on our site, and we never sell your personal information.

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Have a question we haven't answered here? Reach us anytime at rebecca@rebeccaelizabeth.com, or use our contact form.